RAPIDREX LIMITED ("we") respects and protects your personal data privacy. This policy explains how we collect, use and protect your personal data, in accordance with Hong Kong's Personal Data (Privacy) Ordinance (PDPO, Cap. 486).
Data We Collect
- Data you provide: name, company, email, phone/WhatsApp, country/region, inquiry content (via the contact form)
- Automatically collected: IP address, browser type, pages visited (via analytics)
- Usage data collected via cookies and similar technologies
How We Use Data
- Respond to inquiries and provide quotes and technical documents
- Customer relationship management (your inquiry is synced to our CRM for follow-up)
- Improve the website and services; anonymous statistical analysis
- Send relevant business information where you consent
Transfer & Sharing
We share data only as necessary with service providers that help us operate (CRM, email, cloud hosting) and require them to protect it. We do not sell your personal data except where required by law.
Cookies
This site uses cookies and analytics to understand visits and improve experience. You can manage or disable cookies via your browser settings.
Your Rights
Under the PDPO, you may request access to and correction of the personal data we hold about you. To exercise these rights, contact us below.
Data Security
We take reasonable technical and organisational measures to protect your personal data from accidental loss or unauthorised access.
Changes
We may update this policy from time to time; updates are posted here with the effective date.
Contact
Questions about this policy or your personal data? Contact: [email protected] · +852 9374 0262 · RM.1801, Easey Comm. Bldg., 253-261 Hennessy Road, Wan Chai, Hong Kong
*This is a general template. Please have it reviewed by a licensed Hong Kong solicitor/privacy advisor before publishing.